Shipping Policy

Thank you for shopping with us! We strive to provide you with the best service and ensure your order reaches you in a timely manner. Please review our shipping policy below.

1. Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing times may be slightly longer. You will receive a notification once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs:

- Standard Shipping**: Delivered within 7-15 business days.

Delivery times may vary depending on your location and selected shipping method. Please note that delivery times are estimates and not guaranteed.

3. Shipping Rates

Shipping rates are calculated at checkout based on the shipping method selected and the destination of your order. Free standard shipping is available on orders over a certain amount (please refer to the website for details).

4. International Shipping

We ship to select international destinations. International shipping rates and delivery times vary based on the destination country. Customers are responsible for any customs fees, taxes, or import duties that may apply.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s tracking system.

6. Lost or Damaged Packages

We are not responsible for lost or damaged packages. If your package is lost or damaged during shipping, please contact the carrier directly to file a claim. We will assist you in any way we can to resolve the issue.

7. Contact Information

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team.

Contact Information:

- Email: [email protected]

- Phone: +13220931905